Himachal Pradesh first state to launch single emergency number ‘112’
Himachal Pradesh on Wednesday became the first state to launch a pan-India single emergency number ‘112’ where all kinds of immediate help can be sought in urgent matters.
Under this project, an Emergency Response Centre (ERC) has been established in Shimla along with 12 district command centres (DCCs), covering the entire state, a Home Ministry statement said.
“The ERC has been integrated with police (100), fire (101), health (108) and women helpline (1090) services to provide emergency services via single emergency number 112,” said a Union Home Ministry statement.
The service is part of the Emergency Response Support System (ERSS) which includes a ‘112 India’ mobile app integrated with panic button of smartphones and ERSS state website for ease of citizen in availing immediate assistance.
“Ensuring safety of women, a ‘SHOUT’ feature has been introduced in ‘112 India’ mobile app to seek immediate assistance from registered volunteers in the vicinity apart from the immediate assistance from ERC. The SHOUT feature is exclusively available to women. To increase the effectiveness of emergency response, the ERC has also been integrated with location-based services provided by telecom service providers,” the statement read.